ACR Journal

ACR industry April | May 2021 40 WOMEN IN ACR Faye Maddocks is the commercial and marketing development manager for leading environmental product specialist AGAS. Having joined through the company’s graduate scheme, Faye has gained experience and qualifications in ozone depleting substances that help in her role to develop the AGAS brand. everything in between. I support A-Gas regions worldwide by helping them with day-to-day tasks and broader business objectives. To achieve this, I have to understand the regulatory di erences across the globe and how this a ects our products and our service o erings. Tasks can vary from trademark registrations to disposable packaging designs. Internal and external communications, the intranet and websites all fall under my responsibility too. My job reaches beyond marketing. I also look at how we can develop the commercial elements of the business. This can involve taking my knowledge of our products and services in the UK that may be further forward in development than in other parts of the world – and sharing this with A-Gas teams in other countries. I also look at the synergies linking our regions across the globe and explore how they can be developed further. No day is the same, and no day is a quiet one. What’s been your most significant achievement to date? I was heavily involved in the launch of our next generation leak detection product, Volume 7 No.3 Tell us about your background? I have been with A-Gas for 11 years now. I graduated from the University of West of England in Bristol and joined A-Gas on their Graduate Scheme. I have worked across various teams in the UK and Australia, and A-Gas International now employs me in Portishead. I began my career in the A-Gas Graduate Management Training Scheme. The scheme is the ideal way to enter the business and learn about the cooling industry as you gain experience working across di erent departments. My first year involved working within the production and transport team, and commercial and marketing departments. I quickly realised my passion was in dealing with customers and that my career would head down this path. In my second year I spent six months with A-Gas in Australia at their oce at Laverton near Melbourne. That was great not only from a professional perspective but also as a personal experience. I enjoyed being there and learned a lot about life outside of the UK. I returned to the UK to work in the commercial team as a customer services manager. What qualifications do you have? I have a first-class degree in business studies. I have also completed my City and Guilds 2079 in F-Gas and Ozone Depleting Substances. What does your job involve? My job is very varied, from contributing to internal initiatives and messaging to developing the external brand and