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Issue 3 2020 07 A FI’s Group Services Team has developed a fully integrated AFI MEWP Hire App which allows users to create a trade account and register their details/browse machines available for hire. Customers can also request, retrieve, view, and accept or decline quotes on selected machines, wherever they are, on a smartphone device. New customers can register for an AFI account and quickly place a cherry picker hire order via the fully-integrated app while existing customers can use their smartphones and their current online login details to access their AFI account 24/7 from home, from site, or other locations. The group’s Head of Digital Transformation, Luke Roberts, said the app had been over a year in the making, while COVID-19 had the effect of accelerating the adoption of digital processes. “The AFI app, along with our existing online portal, means that users can open an account and place an order in minutes as well as accept quotes,” he said. “It offers customers the best digital experience. “Anyone who is currently onsite or at home and organising equipment for jobs in the next few days or weeks can pick up their phone and use the app to hire the machine they need to get the job done.” The AFI App is part of a wider digital transformation strategy to make it easy for customers in different sectors, to do business with AFI group of companies. It was originally designed before the pandemic for a growing number of customers working remotely from tablet and mobile devices. AFI has created the app to make it easy to hire MEWPS online, with an off-hire and view order history facility as well as access to a host of information and resources. >> “Anyone who is currently onsite or at home and organising equipment for jobs in the next few days or weeks can pick up their phone and use the app to hire the machine they need to get the job done.” NEWS AFI LAUNCHES FIRST FULLY INTEGRATED MEWP HIRE APP