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46 Issue 3 2020 1. Report the incident (theft or fraud) to local and regional police. Call 101 to be connected to your local police station but also call the regional police and ask to speak to the Crime Investigation O cer as he / she will help the regional teams coordinate further investigations. Alternatively, you can visit www.police.uk/pu/contact-the- police and report the incident online. 2. Call Action Fraud. Action Fraud is the UK’s national reporting centre for fraud and cybercrime. It is where you should report fraud if you have been scammed, defrauded or experienced cybercrime in England, Wales and Northern Ireland. You can report fraud or cybercrime to Action Fraud any time of the day or night using the online reporting tool. The tool will guide you through simple questions to identify what has happened and advisors are available on web chat 24 hours a day to give you help and advice if you need it. When reporting online you will be given the option to register, login to an existing account or continue as a guest. By registering you will be able to: · Save and resume a partially completed report · Track progress of your report · Add information to your report · Call Action Fraud to discuss your report · Receive an update by email If you continue as a guest you will only be able to receive updates by email or post. Action Fraud is not an investigative body and therefore cannot guarantee or prompt a police investigation or advise you on the contents of your report. They aim to provide an update to reports within 28 days, but this is not always possible if the report is still under review by National Fraud Intelligence Bureau (see point below). 3. Await the NFIB decision. After a report has been made to Action Fraud, it will be sent for assessment by the National Fraud Intelligence Bureau (NFIB). The NFIB’s systems assess reports of fraud and cyber crime from across the UK, helping to build a national picture of where fraud and cyber crime is taking place. Experts review the data from these reports to decide whether there is enough information to send to a police force for investigation. 4.Contact your tracking provider. If you have a tracking device,please contact your tracking provider immediately or call JohnMussett,Director of Investigations for CanTrackGlobal on 01908 330 385 (option 1) who can advise you what to do next. 5. Do not share incriminating evidence online. Sharing incriminating evidence online, though social media or chat groups, will only alert the criminals and could jeopardise chances of building a case against them. It could also encourage other criminals to copy the crime or encourage similar activity. It is best to share information through a closed group such as HAE’s Hire Association Theft and Fraud News Group. THEFT AND FRAUD GUIDANCE FOR REPORTING CRIME IN THE HIRE INDUSTRY