Crossed Grain | Spring 2016 - page 7

THE LATEST
7
To keep improving our services for you, we’ve changed our Helpline number
from 0845 305 2060 to 0333 332 2033. Previously, access and service
charges have meant that call costs may vary depending on your provider,
although Coeliac UK has never received any income from this. With our new
0333 number, you’ll know what a call to us costs.
The new 0333 number costs no more than a 01 or 02 landline number.
If you’re calling from a mobile with an inclusive minutes package, your call
to us will come out of your minutes allowance. From a landline, calls to the
0333 number are charged at local rate.
We’re updating our materials with the new Helpline number so, for a
while, you’ll see both numbers on our publications. The new 0333 number
is now live but the old 0845 number will work for the time being to give our
Members time to move over.
HELPLINE SERVICE
0333 332 2033
We have 50% more companies that license
our Crossed Grain symbol listed too, which is
great news.
Don’t forget, you can get access to all the
Charity’s services, including the Directory,
online through our website or by using our
app, Gluten-free on the Move.
If you’re using the app, make sure you’ve
downloaded the latest data so that you’re
using the 2016 Food and Drink Directory.
Simply connect to WiFi, log in to the app, vist
the Directory and click on “download.”
YOUR NEW 2016 FOOD
AND DRINK DIRECTORY
logging in to our website -
and renew online in a few simple steps
or if you would prefer to renew over the telephone call us
on
0333 332 2033
.
If you haven’t received your Directory yet it may be that you
haven’t renewed your Membership. You can renew easily by:
CAMPAIGN
CHRISTMAS
BONUS!
Over the last few months, thanks to
a very welcome Christmas bonus,
we have been back on small screens
with our Is it coeliac disease?
campaign. Two of our videos
highlighting the symptoms of coeliac
disease were each shown four times
an hour, in 1,500 GP surgeries across
the UK from December 2015 to
February this year.
We would not have been able to
do this without additional financial
support from Thermo Fisher
Scientific and we hope you agree
that it has helped get our campaign
off to a great start for 2016.
The 2016 Directory is bigger and better
than ever before with over 18,000
products for you to choose from.
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